Add-On Service

Your Workflows Run. We Handle the Rest.

Starting at €6K/year. 24/7 monitoring, proactive API maintenance, and expert error resolution — so business-critical automations stay on track.

What’s Included

Everything to keep your automations running

24/7 automated scenario monitoring — issues detected around the clock
Proactive API maintenance — when third-party APIs change, we update your scenarios
Error diagnosis and resolution during business hours (Mon–Fri)
Performance optimization
Monthly health reports
Direct access to our senior Make engineers — no sales channels, no tickets
Personal, Not Transactional

They become part of your team

With Managed Service, you get direct contact with our best Make engineers — Lucas, Angelica, Josefin, and Gustaf. No sales channels, no ticket queues. When you need something new built, changed, or fixed, you already know the people doing the work.

They learn your business, understand your scenarios, and remember context from the last conversation. It’s a relationship, not a helpdesk.

LLucasAAngelicaJJosefinGGustafSenior Make Engineers
Why It Matters

The difference is downtime

Without Managed Service

  • Invoicing stops — cash flow disruption
  • API breaks — manual firefighting for hours
  • Errors pile up overnight — morning chaos
  • No one knows what failed until clients complain
  • Your team becomes the break-fix crew

With Managed Service

  • Errors caught and fixed before they cascade
  • API changes handled proactively — zero downtime
  • Monthly reports show everything we resolved
  • Your team never touches the back-end
  • Business-critical workflows monitored 24/7
How It Works

Hands-off from day one

1

Connect

We integrate with your Make account and audit every active scenario.

2

Monitor

Dashboards track every scenario, data flow, and error in real time.

3

Maintain

Proactive updates, optimization, and error fixing — before you notice.

4

Report

Monthly summaries of everything we handled, plus recommendations.

Pricing

Simple, predictable pricing

€6K/year

Starting price — scales with account complexity

  • Monitoring, maintenance, and error resolution included
  • Works with any Make account — AaaS or direct
  • Diagnosis of any issue always included
  • Transparent pricing if scope grows
Get started
Good to Know

How the service works

Full transparency — so there are no surprises.

Monitoring is 24/7 — fixes are business hours

Our systems monitor your scenarios around the clock. When an issue is detected, our engineers handle it during business hours (Monday–Friday). Critical alerts are flagged immediately, but resolution may wait until the next working day.

Pricing scales with complexity

The base price is designed for accounts requiring up to 2–3 hours of maintenance per month. If your account grows in complexity and consistently requires more time, we’ll work with you on an adjusted plan that reflects the actual workload.

Self-built scenarios need vetting

Scenarios built by your team must be reviewed and approved by us before they’re included in the Managed Service programme. This ensures every scenario meets quality and observability standards we can reliably maintain.

Client-caused changes are quoted separately

If an issue stems from changes on your side — for example, deleting a database table, renaming fields, or changing layouts that generate new IDs and require scenario remapping — the diagnosis is always included. We’ll identify the root cause, provide a time estimate, and quote the fix. The repair work itself is billed hourly.

Ready to stop worrying about your automations?

Book a consultation and we’ll show you how Managed Service keeps everything running.

Book a Consultation